Support Center

Welcome to the AKUITY Support Center

Please use the following contact information for technical support requests only. For other inquiries please use the information and form on the Contact Us page. To reach our billing and payment portal please go to

If your request is received after 5:00 pm or before 7:00am Monday – Friday or Saturday / Sunday / Holidays, your request may not be processed until the next regular business day.

If this is an emergency and / or after hours please call you dedicated support number.  If you have misplaced your support number, call 508-756-9300 option 1.

Submit a Service Desk Ticket

This is a repeat request.

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